Last updated: 29 August 2026
These Terms and Conditions (“Terms”) govern your use of the website publishers.interco.co.za (the “Website”) and any purchase you make through it. The Website is operated by Interco Publishers (“we”, “us”, “our”), based in Pretoria, South Africa. By accessing the Website, browsing our catalogue, creating an account, or placing an order, you (“you”, “the customer”) agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.
1. About Us
Interco Publishers is a publishing house and online bookstore. You can reach us at:
- Email: Intercopublishers@interco.co.za
- Phone: +27 83 747 3241
- Address: 2A Hluhluwe St, Moreleta Park, Pretoria, 0044, South Africa
2. Use of This Website
You must be at least 18 years old, or using the Website under the supervision of a parent or legal guardian, to place an order. By using the Website you agree to use it only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of it. You are responsible for keeping any account username and password confidential and for all activity that occurs under your account.
3. Products and Book Listings
We make every effort to display our books, editions, formats, and cover artwork as accurately as possible, including titles, authors, descriptions, and pricing. However, we do not guarantee that product descriptions, images, or other content on the Website are always accurate, complete, current, or error-free — for example, a specific cover edition or printing may occasionally differ from what is pictured. Availability of any title is not guaranteed and may change without notice.
In the event a book you have ordered is out of stock or unexpectedly unavailable after your order is placed, we will contact you to offer a substitute, a backorder, or a full refund.
4. Orders and Acceptance
Placing an order through the Website constitutes an offer to purchase. All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our discretion, including where we suspect fraud, pricing or listing errors, or a breach of these Terms — in which case, if payment has already been taken, we will issue a full refund. You will receive an order confirmation by email once your order has been placed; this confirms we have received your order but does not necessarily mean it has been accepted.
5. Pricing and Payment
All prices are listed in South African Rand (ZAR) and are inclusive of VAT where applicable, unless stated otherwise. We reserve the right to change prices at any time, but changes will not affect orders that have already been confirmed. While we make every effort to ensure prices displayed on the Website are accurate, errors may occasionally occur; if we discover a pricing error on an order you have placed, we will contact you before proceeding and give you the option to confirm the order at the correct price or cancel it for a full refund.
Payment must be made in full at checkout using one of our available payment methods. By submitting payment details, you confirm that you are authorised to use the payment method provided.
6. Shipping and Delivery
We aim to dispatch and deliver orders within the timeframes indicated at checkout; however, these are estimates only and are not guaranteed, and delivery may be affected by factors outside our control (such as courier delays, stock availability, or events beyond our reasonable control). Shipping fees, where applicable, are calculated and displayed at checkout. Risk in the goods (including any risk of loss or damage) passes to you once the order has been delivered to the address you provided.
7. Returns, Refunds, and Cancellations
Returns, exchanges, and refunds are handled in accordance with our Refund and Returns Policy, which forms part of these Terms. Please refer to that page for full details on how to request a return, applicable timeframes, and non-returnable items.
8. Intellectual Property
All content on this Website — including text, graphics, logos, the Interco Publishers name and branding, page layouts, and design — is owned by or licensed to Interco Publishers and is protected by applicable copyright, trademark, and other intellectual property laws, unless otherwise indicated. The titles, cover art, and written content of the books we sell remain the property of their respective authors, illustrators, and publishers and are protected by copyright.
You may view, download, and print pages from the Website for your own personal, non-commercial use, provided you do not modify, copy, reproduce, republish, or distribute any content without our prior written consent or that of the relevant rights holder.
9. Reviews and User Content
If you submit a review, comment, or other content to the Website, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, and display that content in connection with the Website and our marketing. You agree not to submit content that is unlawful, defamatory, infringing, obscene, or otherwise objectionable, and we reserve the right to remove or decline to publish any submitted content at our discretion.
10. Prohibited Uses
When using the Website, you agree not to:
- use the Website for any unlawful purpose or in violation of these Terms;
- attempt to gain unauthorised access to any part of the Website, other accounts, or connected systems;
- use any automated system, bot, or scraper to extract data from the Website without our permission;
- upload or transmit viruses, malware, or any other harmful code; or
- infringe the intellectual property, privacy, or other rights of any third party through your use of the Website.
11. Third-Party Links
The Website may contain links to third-party websites or services (for example, social media or payment providers) that are not owned or controlled by us. We are not responsible for the content, accuracy, or practices of any third-party website, and including a link does not imply our endorsement of it.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Interco Publishers shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or purchase of products from us. Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable consumer protection law, including the Consumer Protection Act 68 of 2008. Where liability cannot be excluded, our total liability to you in connection with an order is limited to the amount you paid for that order.
13. Indemnity
You agree to indemnify and hold Interco Publishers, its staff, and affiliates harmless from any claim, loss, liability, or expense (including reasonable legal fees) arising from your breach of these Terms or misuse of the Website.
14. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable data protection laws.
15. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business practices or applicable law. The updated Terms will take effect from the date they are posted on this page, and your continued use of the Website after changes are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
17. Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa, and any disputes arising from these Terms or your use of the Website will be subject to the exclusive jurisdiction of the South African courts, without prejudice to any mandatory consumer protections available to you in your country of residence.
18. Contact Us
If you have any questions about these Terms and Conditions, please get in touch:
- Email: Intercopublishers@interco.co.za
- Phone: +27 83 747 3241
- Address: 2A Hluhluwe St, Moreleta Park, Pretoria, 0044, South Africa
This is a general Terms and Conditions template based on common industry practice for online bookstores and does not constitute legal advice. We recommend having it reviewed by a qualified legal professional to ensure it accurately reflects your business and complies with all applicable laws.